• I agree to provide/arrange for keys to be available for Penny&Co ahead of the dog walking or sitting appointment.
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• I authorise Penny&Co to obtain any emergency veterinary care that may be necessary during the time spent with my dog(s). I understand that every effort will be made to contact me prior to obtaining emergency care. I accept responsibility for any charges related to this emergency care. I also authorise Penny&Co to use an alternative veterinarian if my regular veterinarian is unavailable.
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• I will be responsible for any medical expenses and damages resulting from an injury to the dog walker or other persons/animals by my dog(s). I agree to indemnify and hold harmless Penny&Co in the event of a claim by any person injured by my dog(s).
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• I realise I must give a minimum of 24 hours’ notice to cancel any appointments or the full amount will be collected. Cancellations by the customer are required to be made as soon as possible via telephone/email.
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• I agree to pay Penny& Co at the end of each working week or on final working day of that week.
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• Penny&Co will inform you of any incident or anything they notice about the dog(s) which the owner should know.
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• I give permission for my dog’s name and photograph to be used on social media and the Penny&Co Instagram/website